Shipping Policy

OLEBAND Shipping Policy
Last updated: January 1, 2026

Thank you for shopping at OLEBAND. We want you to receive your order as quickly and smoothly as possible. Please read our shipping policy below for all the details.

Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays).

After placing your order, you will receive an email confirmation with your order details. Once your order ships, we will send you a tracking number via email.

Note: Orders placed after 2 PM (Your Time Zone) will begin processing the next business day. During peak seasons or sales events, processing may take an additional 1-2 business days.

Shipping Rates & Delivery Times
We offer several shipping options at checkout. Rates are calculated based on your location, order weight, and shipping method selected.

Domestic Shipping 
Shipping Method    Estimated Delivery    Cost
Standard Shipping    3-7 business days    Calculated at checkout
Express Shipping    1-3 business days    Calculated at checkout
International Shipping
We ship worldwide! Delivery times vary by destination and customs processing.

Region    Estimated Delivery    Cost
United States    5-10 business days    Calculated at checkout
Europe    7-15 business days    Calculated at checkout
Asia Pacific    7-15 business days    Calculated at checkout
Rest of World    10-20 business days    Calculated at checkout
International customers are responsible for any customs fees, duties, or taxes imposed by their country. These charges are not included in your order total and are the buyer's responsibility. Please check with your local customs office for more information.

Free Shipping
We offer free standard shipping on domestic orders over 200$. Free shipping is automatically applied at checkout—no coupon code needed.

Note: Free shipping offers apply to standard shipping only and are valid within only.

Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can also track your order by:

Logging into your OLEBAND account

Visiting our Track Your Order page at [oleband.com]

Clicking the tracking link in your shipping confirmation email

Please allow 24-48 hours for tracking information to update after you receive your shipping confirmation.

Shipping Restrictions
We currently ship to all 50 states in the US and most countries worldwide.

We cannot ship to PO boxes or APO/FPO addresses at this time.

Some items may have shipping restrictions due to size, weight, or local regulations. If this applies to your order, we will contact you promptly.

Lost, Stolen, or Damaged Packages
OLEBAND is not responsible for lost, stolen, or damaged packages once marked "delivered" by the carrier. However, we are here to help!

Lost packages: If your tracking shows "delivered" but you haven't received your order, please check with neighbors or your local post office. Contact us within 7 days, and we'll do our best to assist.

Stolen packages: File a claim with the carrier and contact local authorities. We may be able to provide documentation for your claim.

Damaged packages: If your item arrives damaged, please contact us within 48 hours with photos of the damage and packaging. We will arrange a replacement or refund.

Incorrect Address
Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrectly provided addresses. If you realize you've entered the wrong address, contact us immediately at support@oleband.com. We will do our best to update it before your order ships.

If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment. Additional shipping fees will apply.

Shipping Delays
While we make every effort to ensure timely delivery, OLEBAND is not responsible for carrier delays, weather delays, customs delays, or any other circumstances beyond our control. We appreciate your patience!

Contact Us
Shipping questions? We're happy to help!

Email: zupei@oleband.com